Strategic Design Operations Leader

Designing the
Systems that
Scale Design.

4.5+ years architecting cross-functional design ecosystems for Digital, Enterprise, Phygital & Spatial teams — reducing operational debt so design ships at velocity.

4.5+
Years Experience
₹50L+
Budget Managed
$35k
Annual Savings
+40%
Visibility Gain

About Me

Where Operations
Meets Design.

I'm a Strategic Design Operations Leader with 4.5+ years specializing in scaling design organizations across Digital, Enterprise, Phygital and Spatial teams.

Proven track record in tech-stack rationalization (saving $35k+ annually), building gamified onboarding systems and managing ₹50L+ vendor ecosystems.

Get in Touch
Systems Architecture
· ClickUp Admin
· SOP Development
· Workflow Optimization
Operational ROI
· Vendor Mgmt ($60k+)
· Procurement (PO/PR)
· Tech Stack Consolidation
Spatial Ops
· Site Survey Methodology
· Physical-Digital Audit
· HMI Workflows
Design Enablement
· Gamified Onboarding
· Design Maturity Assessment
· Research Ops
Leadership
· CDO-level Stakeholder Mgmt
· Cross-functional Team Syncing
Tools
· Figma (Admin)
· ClickUp (Admin)
· Miro
· Protopie

Selected Work

Case Studies

Click any card to explore the full case study — process, architecture and outcomes.

01
Systems Architecture2023–2024

Design Operating System

Building Scalable Infrastructure for Spatial & Experience Design

At Matter Motor Works, the design studio operated with 45+ concurrent projects across six isolated disciplines…

45+
Concurrent projects
3×
Weekly audit
38+
Archived
Read Full Case Study→
02
Operational ROI2024–26

Tech-Stack Rationalization

Mitigating Capital Leakage & Optimizing Employee Experience

The tech stack had grown without central oversight. Ghost licenses and redundant tools were silently draining …

$35k
Annual savings
35+
Tools audited
Day 0
IT provisioning
Read Full Case Study→
03
Design Procurement2024–26

Vendor Ecosystem & Compliance

Orchestrating Capital-Intensive Builds & Risk Mitigation

The Spatial Design team delivered physical EV showrooms across India. I took end-to-end ownership of vendor co…

₹50L+
Spend managed
10+
Agencies
20%
Cost avoidance
Read Full Case Study→
04
UX Design2024–2026

NGO Digital Identity

Scaling NGO Digital Identity & Inclusive Workflows

A massive NGO with 100,000+ members relied on fragmented paper records. I led UX strategy to build an inclusiv…

100k+
Members digitized
36
Participants
0→100%
Searchable
Read Full Case Study→

Experience

Resume

Deputy Manager — Design Operations

Matter Motor Works · Ahmedabad
Jul 2023 – Present
  • ·Architected ClickUp Design OS across 7 spaces for 6 design disciplines
  • ·Audited design tech stack saving ₹20L–30L ($25k–35k) annually
  • ·Established Site Survey & Spatial Audit frameworks bridging physical & digital
  • ·Engineered end-to-end Phygital workflows ensuring 100% alignment
  • ·Gamified onboarding journey improving experience by 50%
  • ·Led 10+ vendor agencies managing ₹50L+ budget

UX Designer

Matter Motor Works · Ahmedabad
Sep 2021 – Jul 2023
  • ·Delivered high-impact UX/UI for flagship EV consumer and enterprise apps
  • ·Focused on task success rates and HMI safety
  • ·Supported Research team with participant databases & standardized templates

User Research, Intern

Peepal Design · Remote
Jun 2021 – Sep 2021
  • ·Conducted daily usability studies and user interviews for Tier-1 clients
  • ·Managed end-to-end participant funnel with rigorous data integrity protocols
Want the full résumé?
Download the PDF or get in touch directly.
Download PDFEmail Me

Say Hello

Let's Work Together.

I'm open to full-time, contract and advisory roles in Design Operations. Whether you're scaling a design org, building systems from scratch, or need a strategic partner — let's talk.

Ready to build something that scales?
Drop me a line — I respond within 24 hours and I'm always up for a conversation about Design Ops, systems thinking or your next big challenge.
Send Email →
© 2026 Suchit Thakkar — Design Operations Leader, India
Operational clarity. Strategic impact. By design.

Create a free website with Framer, the website builder loved by startups, designers and agencies.